Building on its point-to-point mobility service as well as mobility solutions for customers, leading car rental and leasing brand, Avis India has launched ‘AVIS CARe’.
AVIS CARe is a tailor-made solution for car owners. Avis takes care of all car ownership needs, including the upkeep and maintenance of the car as well as resolving any expected or unexpected problems that come up during its use. The benefit to car owners is seamless mobility, customized to their needs.
AVIS CARe offers a full suite of services, from providing guidance on what repair or maintenance jobs are necessary, finding you the most qualified resources to carry out the work at the right time, the right price, and with the least downtime. All vehicle maintenance and repairs are compliant with the appropriate regulatory requirements.
In addition, AVIS CARe provides24X7 emergency roadside assistance with towing, crane and hydra services, legal assistance, hospital assistance, onward travel assistance, emergency stay at a hotel, fuel run out help, emergency messaging to family, providing a replacement vehicle, pick up and drop services, specialized car cleaning salons powered by 3M, tyre and battery purchase facilities at preferred prices, appropriate insurance cover and its subsequent claim settlement, through the specialized network of mobility experts at Avis covering all corners of the country.
These services are available 24 hours a day, 7 days a week anywhere in India with customers selecting a package that best suits their needs. This gives car owners complete confidence and peace of mind, freeing them from the hassles of car ownership and leaving them free to chase their own aspirations and priorities.
Furthermore, customers also have the benefit of speaking to an expert who can offer complete guidance on car-related or situation-related concerns.
Avis also offers customers services that are not part of the package under Avis’ expert supervision at discounted rates.
Speaking on the new launch, Mr. Sunil Gupta, MD & CEO of Avis India commented, “Over the last 20 years, Avis India has built expertise in providing mobility solutions, delivering high-quality service to all its customers consistently maintaining over 98% customer satisfaction levels and constantly innovating to keep in step with the customer’s evolving demands. Through AVIS CARe, we cater to yet another dimension of personal mobility. Along with offering a safe traveling experience in the era of ‘new normal, we also want to reassure customers so that they are free to use their cars at all times anywhere in India, confident that Avis always has their back AVIS CARe is a 24*7, one-stop,hassle-free solution that takes care of all car ownership needs anywhere in India.
Since its launch in India 20 years ago, Avis India has dedicated itself to delivering superlative car rental as well as leasing services to its consumers. The company’s expertise is on solution-based customer service, technical competence, and strong collaboration with auto manufacturers, dealers & other service partners across the country.
In sync with its consumer-centric approach, the brand continues to launch innovative new products and services – providing a unique and safe mobility experience is at its core. Amid the COVID-19 pandemic, it also launched AVIS Secure Shuttle and AVIS Flexi 12 services.