Manipal Technologies Limited (MTL), one of India’s fastest-growing conglomerates transforming billion of lives globally, today announced that the organization has been appraised at Level 5 of the CMMI Institute’s Capability Maturity Model Integration (CMMI).
MTL has been appraised for both the model i.e., Development and Services covering Cards Division, Digital Division, Financial Inclusion, BFSI, Software Solutions, Digital Banking, and Digital Solutions. The multi-model appraisal was performed by Qminds Consulting Global Pvt. Ltd, Bengaluru.
“We are delighted and honoured to be appraised at CMMI Level 5. This significant milestone recognizes our commitment to deliver exceptional customer experience,” said Mr. Abhay Gupte, Managing Director and Chief Executive Officer, Manipal Technologies Limited. “At MTL, we are committed to continual improvement, and this appraisal acknowledges our efforts of developing mission-critical products and solutions which contribute to the success of our customers”.
CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity Level 5 indicates that an organization is continually improving its processes based on a quantitative understanding of its business objectives and performance needs. MTL has a proven track record of helping its customers achieve their business objectives and goals. MTL aims to offer high-tech solutions that address the needs of its customers in the best way possible.