Milaap.org, India’s leading crowdfunding platform introduces Milaap Guarantee, to add an enhanced layer of protection to online giving. The initiative, a first of its kind in India, guarantees a complete refund to donors in the rare instance of a fraud committed by a fundraiser and ensures donations reach the right beneficiaries every time.
Anoj Viswanathan, President & Founder of Milaap.org, said, “The scale of good done by our community of donors through Milaap is massive compared to a handful of cases where fraud occurs. This has been made possible because of our relentless focus on continuous background verifications of fundraisers to build a trusted giving platform. With Milaap Guarantee, we want every donor to be assured that every rupee they contribute will go towards the right person and the right purpose.”
As more than 7 million users already know, Milaap is the safest and most secure platform for giving. Fraudulent fundraisers make up for less than 0.1% of all funds raised. Under this policy, such fundraisers would be required to return the entire donation amount to their respective donors. Milaap provides a back-up guarantee for refunds in case of any shortcoming on the campaign organizer’s side. Further, Milaap’s team of trust and verification specialists will pursue the strictest legal actions against any campaign indulging in proven fraud or misuse of donations.
“The Milaap Guarantee is the latest layer of protection we’ve put in place for our users, building on our fraud-prevention algorithms and our dedicated team of Trust and Verification specialists” said Chaitanya Tallapaka, Head of Trust and Safety at Milaap. “It ensures that your donations get to the right place, every time.”
Milaap Guarantee will be rolled out to the medical fundraisers first, followed by education and other social causes.