Editorial Team

Salesforce (NYSE: CRM), the global leader in CRM, today announced a new third party study addendum from IDC that finds Salesforce and its ecosystem of partners in India will create 1,328,200 jobs among Salesforce customers in the country, this includes 569,800 direct jobs and 758,400 indirect jobs by 2026.

Salesforce partner ecosystem drives worldwide acceleration of growth

For more than half a decade now, IDC has been forecasting the economic benefits of cloud computing under the premise that cloud computing frees up IT resources from routine tasks to be available to support business innovation.

In India, the growth of cloud software is also driving economic benefits. According to IDC, the demand for cloud services is set to grow 22%, from $2.6 billion in 2020 to $8.5 billion in 2026.

Over the same period, the use of cloud computing by Salesforce customers will add a net $66.4 billion in new business revenue to the local economy. The study also finds that Salesforce is driving immense growth for its partner ecosystem in India, which will make $6.55 for every $1 Salesforce makes locally by 2026.

Salesforce creates pathways to help unlock career opportunities in the Salesforce Economy

24% of new jobs4 created in India in the Salesforce customer base this year leverage significant digital skills — such as using automation tools, the Internet of Things ( IoT), and other complex applications.Trailhead, Salesforce’s free online learning platform, and its Trailblazer Community, which helps accelerate this learning through peer-to-peer knowledge sharing and support, empowers users to learn digital skills for the growing Salesforce economy.

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