Editorial Team

Salesforce (NYSE: CRM), the global leader in CRM, today announced that it is a Net Zero company across its full value chain and has achieved 100% renewable energy for its operations. Salesforce developed emissions reductions strategies across Scope 1, 2, and 3 in four key categories—work from anywhere, infrastructure, business travel, and supply chain.

Salesforce is also unveiling Sustainability Cloud 2.0 to accelerate customers’ path to Net Zero, empowering organizations to track and reduce their carbon emissions and become a sustainable business. New innovations include Slack-First Sustainability for better collaboration with suppliers, a carbon-offset ecosystem, and industry specific climate action plans.

“Climate change is one of the most pressing crises we face as a planet, and each one of us has a responsibility to help,” said Marc Benioff, CEO and Chair, Salesforce. “I’m proud that Salesforce is one of the few companies to have achieved Net Zero and 100% renewable energy, but we can’t stop until we embrace every solution and get every business on board. Together, we can sequester 100 gigatons of carbon by restoring, conserving or growing 1 trillion trees; energize an ecopreneur revolution to develop innovative climate solutions; and accelerate the Fortune 1000 to reach Net Zero.”

“Climate change impacts everyone and everything, and it disproportionately impacts the poorest and most vulnerable, amplifying global inequality,” said Suzanne DiBianca, Chief Impact Officer and EVP of Corporate Relations at Salesforce. “Sustainability Cloud supercharged our path to Net Zero, and we’re empowering customers with the transformational tools and trusted data they need to reduce their carbon emissions and take climate action.”

Sustainability is essential to becoming a trusted enterprise. Customers want to do business with companies that are fully committed to climate action. In fact, 58% of people are willing to spend more with businesses that fight climate change.

Salesforce Expands Net Zero to its Entire Value Chain (Scope 1, 2, and 3) Salesforce is continuing to drive towards a 1.5°C future by focusing on six sustainability priorities: emissions reduction, carbon removal, trillion trees & ecosystem restoration, education & mobilization, innovation, and regulation & policy.

Today, the company is releasing its Climate Action Plan to offer a blueprint for others to accelerate their journey to Net Zero.

“We need bold and urgent action if we are to deliver the promise of Paris and a healthier, cleaner, more resilient zero carbon world in time. Salesforce has shown significant leadership in climate action through their innovation, supply chain decarbonisation and policy advocacy work, and I encourage businesses around the world to step up now and join us in the Race to Zero emissions,” said Nigel Topping, UN High Level Climate Champions for COP26.

Salesforce achieved Net Zero emissions by:

  • Committing publicly to the shared, global goal of achieving a just and equitable transition  to Net Zero, in line with a 1.5°C future.
  • Prioritizing reducing emissions as quickly as possible and aligning its own full value  chain emissions (Scope 1, 2, and 3) to the global trajectory of ~50% emissions  reductions by 2030, and near-zero emissions by 2040. WithSustainability Cloud,  Salesforce identified the most impactful opportunities to lower its carbon footprint.
  • Compensating for any remaining emissions by purchasing renewable energy and carbon  credits of high credibility, impact, and co-benefits. In the long-term using removal credits  only and in the near term using a combination of avoidance and removal credits.

In 2021, Salesforce achieved 100% renewable energy, purchasing enough renewable energy to  match all electricity it uses globally. Since first committing to this goal in 2013, Salesforce has  been working to accelerate the global transition to clean and renewable sources of electricity  with the aim for a future where renewable energy is powering the world around the clock.

To address climate change, businesses need to decrease emissions and increase carbon  removals from the atmosphere. Salesforce is focused on deploying natural carbon removal  tools, including trees and oceans, while scaling technology-based carbon removal solutions.  From ecopreneurs to enterprises—innovation is needed to expedite the path to decarbonization.

Sustainability Cloud 2.0 Accelerates Companies to Net Zero, Faster

More than 70% of people believe emissions reduction should factor into business operations,  yet tracking a company’s full value chain emissions is complex and time consuming. With  Sustainability Cloud, Salesforce was able to reduce its carbon accounting process from more  than six months to just six weeks.

Sustainability Cloud is designed to help customers track and reduce their emissions and take  action through a full view of their environmental footprint with investor-grade data for  customizable ESG reporting. This data is essential for third-party audits, financial filings,  corporate reputation, and building trust with all stakeholders. Customers including Clif Bar &  Company, ISDI, MillerKnoll, Uhuru, and XERO are already beginning to use Sustainability Cloud  to track their carbon emissions and take action

Today, Salesforce is introducing Sustainability Cloud 2.0 to help businesses accelerate to Net  Zero by making progress on the six sustainability priorities and turning commitments into action.  In the next generation of Sustainability Cloud, companies will see the following:

  • Suppliers are a significant part of the carbon reduction equation. Companies will get  investor-grade scope 3 reporting withSlack-First Sustainability, allowing them to  effortlessly connect and securely collaborate at scale with suppliers around science based emission reduction targets through Slack Connect.
  • Every industry has unique needs. Businesses will be able to visualize their fastest path  to Net Zero withClimate Action Planning,which includes forecasting, scenario  planning and built-in decarbonization plans.
  • Climate action needs everyone to mobilize and collaborate. Salesforce is investing in  building anOpen Exchange Ecosystem, in which customers will be able topurchase  and manage high-quality carbon credits from ecopreneurs, advocate for science-based  climate policies, and democratize sustainability by educating teams.

“At Clif Bar, we are guided by our values, like striving to create a healthy and sustainable food  system. We know that fostering collective climate action, in partnership with our suppliers, is key  to our success,” said Roma McCaig, Senior Vice President of Impact and Communications, Clif  Bar & Company. “We’ve committed to creating a net positive impact on climate. That’s why  we’re leveraging Salesforce’s Sustainability Cloud to further enhance visibility into our carbon  footprint while also helping our suppliers reduce their own.”

Nature-Based Solutions Are Critical to Addressing the Climate Crisis At Salesforce, the environment is a key stakeholder, and trees are one of the most effective  solutions to pull carbon out of the atmosphere. That’s why Salesforce is a founding partner of  1t.org, a movement to conserve, restore, and grow 1 trillion trees by 2030.

Through Dreamforce Gives, Salesforce is donating $1M to American Forests and One Tree  Planted to advance tree equity and urban canopy in lower income communities and  neighborhoods, and to reforest disaster-affected areas.

  • Dreamforce Gives: American Forests will focus its efforts in Dallas, Phoenix, and  Rhode Island — areas that are grappling with extreme heat and have been identified by  American Forests’Tree Equity Score as having high disparities in tree canopy — and  plant more than 1,700 trees in underserved communities across these areas. One Tree  Planted will plant trees globally to support urban reforestation and tree equity in lower  income communities and neighborhoods.
  • Global Citizen: As part of the company’s commitment to the planet, Salesforce is  partnering with leaders and activists for Global Citizen, a movement to mobilize millions  of people around the world to defend the planet and defeat poverty. Inspired by the  actions of global citizens and as part of theGlobal Citizen Live event, taking place on  September 25th, and in partnership with 1T.org, Salesforce will fund the restoration,  conservation, and growth of an additional 30 million trees by this year driving forward its  overall goal of 100M trees by the end of the decade.
  • Trees for Jane: Salesforce is also a proud supporter ofTrees for Jane, a new campaign  to protect and restore the world’s trees and forests, inspired by Dr. Jane Goodall. Trees  for Jane aims to stop deforestation while also empowering individuals to plant and care  for their own tree or trees in their backyards, rooftops, or with local community groups.

The protection of our planet requires everyone — governments, investors, businesses,  individuals — working together, today, to take climate action.

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