Girish Kukreja, Founder & CEO, FlexC

Girish Kukreja is the CEO and Co-Founder at FlexC, a distinctive platform that aims to revolutionise the hiring landscape in India. FlexC is a one-stop solution for hiring, a scalable digital platform that serves as an integrated marketplace for Independent Consultants to access White Collar Gigs and for organizations to access best-in-class talent. Starting something on his own was always on the bucket list, Girish is an MBA from the Indian School of Business. He has over 20 years of rich and versatile experience in the field of IT covering Product Companies, IT and BPO services. 

Digital HR is the optimisation of HR management using social interactions, mobility, analytics driven by big data and cloud technology to drive innovation and establish effective connections. It also aligns culture, talents and processes to achieve innovation as the organisation continuously grows. Digital HR is required to not only future proof an organisation, but also improves employee experience and helps companies win the war for talent.

What’s In Store for Digital HR in the Coming Years?

AI will Play major role in HR management:

With AI, acquisition specialists can personalise their complete talent management process. AI helps organisations scale and expand while controlling the cost at the same time. The digital HR process uses AI in various stages of the employment cycle. AI helps in cutting down the amount of work managers must perform to find the right candidate and eliminates the time wasted on ineligible ones. AI powered technologies help leaders leverage troves of data generated by business every day. Taking business decisions on the basis of data creates a more disciplined process since decisions are taken using a rational approach rather than observation. This will require the future HR leaders to be more tech savvy to understand the algorithms delivered by AI, to make better decisions.

The future Workplaces Will be Hybrid: 

With the world moving back to normal, different businesses are adopting various forms of work cultures according to their style and productivity. Some have opted for complete remote structure.  Others are bringing the pre-pandemic offline culture back. And then there are businesses striving for both by establishing hybrid work models. While working in the hybrid work models, organisations are becoming more flexible with the ways they source their talent as well. Hence, it is vital for HR management systems to become flexible enough to adapt to the ever changing business conditions and market. And to achieve so they need technologies that can minimise the complexities while fulfilling the needs of their employees.

Training Through Virtual Reality:

VR is a promising tool to provide an engaging and immersive training environment. 39% of larger companies use VR to train their employees in a simulated environment (source) .Virtual reality technology creates a lifelike audio-visual experience. Hence, it can be effectively used to provide training for many complex and risky tasks. Virtual reality tools trigger psychological cues that encourage employees to actively participate, learn and retain what they have learnt. Thus, these tools also come handy while training employees about responding to an emergency such as fires.

Through VR tools, companies can reduce their expenses associated with travelling, provide accessible training  and attract a wider range of job applicants.

Focus on Cyber Security in HR: 

The advancement of technology is going to bring everything online. Since hybrid work is the future, many companies are moving a number of their business operations completely online. While establishing a global online network of different employees seems thrilling, it also raises concerns regarding the cyber security issues. 95% of cyber security breaches happen due to human errors. Security breach can cost an organisation both their money and reputation. Hence HR tech must establish robust technology measures to create a secure online environment and protect confidential information. To minimise any vulnerability, HR leaders in collaboration with IT departments should create training programmes. They should make cyber security training an integral part of the onboarding and training process. 

Implementing Digital HR tools

Digital transformation in HR evolves the complete business. While most businesses have already embarked on this journey, some are still contemplating. The challenges faced by HR in the past two years and many that may come in future are good enough reasons to implement HR technologies into business. 

The initial step is to dig deeper into business operations and find out what areas require improvement. Does business need better training tools? Are the current tools helping HR analyse employee data properly? What new technologies can be introduced for better coordination? 

Next, chalk out the technologies that are potential fits for your business. And finally, select one that has a higher impact in terms of output and takes lower cost and effort to implement. Digital HR will replace human touch from many business operations. Only time will disclose to what extent this would be done. But the only thing that’s certain is the next generation HR is going to be more technology driven.


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