Ankit Dudhwewala, Founder of CallHippo and SoftwareSuggest.com

Ankit Dudhwewala is the Co-founder and CEO of Appitsimple Infotek, a company that builds and runs digital products. Appitsimple runs CallHippo – a SaaS-based VOIP product, and SoftwareSuggest – an IT software and services discovery platform and runs it successfully. As the co-founder and CEO of Appitsimple, Ankit sets qualitative and quantitative objectives for the organization. Ankit coordinates with team members to ensure set goals are met and review objectives periodically. While Ankit has competencies in multiple domains, ‘he excels at sales and marketing.

 

Leadership is one of the most critical aspects of any business. Leaders help achieve positive outcomes for the business in key activities and operations. When a company falters in achieving its goals & objectives set forth, it’s the leadership or senior management which has to take the onus. Similarly, in cases where the company triumphs, again it’s the leadership that this victory is attributed to. Hence, the success or failure of any organization depends on the leaders anchoring the ship.

True leadership goes deeper into the nuances of what it really means to be in charge. Running a business means leading people, and so one must foster people skills in addition to cultivating their business know-how. In the modern world, leadership is not a facet shaped by wealth, social standing, or political influence. Rather it’s a personal attitude and the will to nurture a better working environment.

Traits of Strong Leadership

Strong leadership in an organization involves possessing the right combination of skills, competencies, and abilities which can make organizational processes more effective and efficient. These include making data-driven decisions, communicating well with team members and clients, and setting proper expectations and goals.

Therefore, understanding key traits of leadership are essential which can guarantee organizational success and the success of employees. These qualities are:

  • Self-Awareness

In any organization, leaders act as role models to their team members. Hence, being looked up to for guidance or advice, strong leaders must portray good self-management skills. In other words, a leader needs to show resilience, self-control, and self-awareness. With these traits, leaders can briskly manage stressful situations and ensure their emotional feelings do not cloud their sense of judgment or how they take decisions and react in a certain situation. They also know how to deal with others. So, being disciplined and knowing one’s strengths and weaknesses ensures that a leader acts constructively which can be imitated by team members.

  • Good Communication Skills

The communication skills of a leader are critical for determining overall organizational success. In the case of an effective leader, communication is not just restricted to sending messages or orders to their subordinates and sitting back awaiting their responses. Rather, effective leaders ensure that the communication process is two-way wherein they hear out their team members and consider their ideas and suggestions. This way, a leader makes sure that all decisions taken are inclusive.

  • Sound Team-Building Skills

Leaders are responsible for creating teams for specific business projects or activities. To build reliable and productive teams, leaders must portray good team-building skills which ensure that transformational and participative strategies are applied in the process. More than building a team, what’s necessary is that leaders form teams that can perform to the best of their ability and fulfill organizational goals. Leaders must also know how to maintain the high morale and motivation of their team.

  • Decisiveness

Every good leader needs to know how to make sound decisions quickly. Not making a decision is also a decision that can poorly reflect on the competency of a leader. Many leaders, out of the fear of making the wrong decisions end up delaying taking action, which further causes a larger problem. An effective leader learns this the hard way and when they do, they understand the value of moving swiftly and decisively, even if they aren’t sure of the outcome. This is because they understand that having any direction is better than being directionless.

  • Conflict Resolution Skills

Conflicts and miscommunication are not uncommon in business organizations. Diversity and ideological mismatch can result in conflicts. But an effective leader has the skills and traits to deal with such matters without destroying relationships. Through mutual cooperation and understanding, good leaders ensure that the conflicts are resolved in such a manner that proves profitable for the success of the organization.

Summing Up

Sound leadership is indispensable for the development and growth of any organization. And part of being a leader is not having all the answers all the time. There might be directionless days full of wins and losses but effective leadership is all about lifting the organization and seeing it through to the end. The various leadership traits ensure high performance, understanding, cooperation, and quality delivery of services that result in organizational success.

CallHippo is a leading provider of VoIP services. Founded in 2017 by Ankit Dudhwewala, the organization has grown rapidly. CallHippo offers virtual numbers in 50+ countries that enable its clients to set up call centers to serve overseas customers. Also, businesses may set up numbers that serve as office and personal numbers. CallHippo can create virtual numbers in as little as 3 minutes and these numbers may appear as local or overseas numbers. CallHippo also serves as a data analytics platform. Businesses using CallHippo gain vital customer insights from metrics generated by its platform. They may also record and review calls to ensure a good customer support experience.

They have one more venture named SoftwareSuggest

SoftwareSuggest helps in discovering top business software and service partners. It lists, reviews, compares & offers free consultation of business software and service solutions so that you’re guaranteed to find the best match for your business.

How SoftwareSuggest helps Businesses?

In its Browse Software segment, SoftwareSuggest provides a comprehensive list of options for various business functions, starting from accounting to visitor Management, and for various industries ranging from agriculture to textile; hence, business owners can select the best available option.

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