Vinay K Mayer, Director– Market Research & Consulting, Asia Research Partners LLP

Without actionable intelligence, it is impossible for any business or organisation to move forward. At ARP, Vinay K Mayer is committed to ensuring that high-quality, cost-effective Market Research solutions are delivered seamlessly to a wide spectrum of industries that trust the company’s extensive domain expertise, local exposure, state-of-the-art technologies, and scientific methodologies. Currently at the helm of Sales and Services Delivery activities at Asia Research Partners (ARP), Vinay’s years of experience in Business Process Outsourcing and Market Research has aided the successful completion of a wide variety of research projects across the globe, especially in the Asia-Pacific, European, North American, and the Middle East regions.


The healthcare market has grown substantially over the last few years as medical facilities have strived to stay on top of the latest advancements in equipment and solutions. Moving forward, we expect to see more advances and innovations in all spheres of health, including mental wellness. The digital transformation will have a profound influence on the healthcare industry over the next five years.

Healthcare is an ever-growing industry that is constantly evolving. With new technology and treatments becoming available, healthcare providers must keep up with the latest changes to remain competitive. But how do they do that?

One way is by leveraging technology to improve efficiency and effectiveness within an organization. Digital transformation is a process that uses technology to change the business operations of an organization.

Digital transformation can help to improve patient care in many ways. For example, it can help with the reduction of costs by implementing better systems for patients’ information management. It can also help to speed up the accuracy and efficacy of medical treatments as well as improve customer service by automating administrative processes and improving communication between various departments within a healthcare organization.

Key Trends in Healthcare Digital Transformation

Digital transformation in the healthcare industry is rapidly growing worldwide. Several key trends are driving this latest revolution in healthcare, including increased on-demand healthcare for better care, the increased use of data and technology-related decision-making, and the need to reduce costs and improve efficiency.

One of the most important aspects of digital transformation in healthcare is the use of technology to improve patient care. This includes using technology to create better records and track patients’ progress, as well as using technology to provide patients with more personalized care.

Another key trend in healthcare digital transformation is the use of data-driven decision-making. This involves using data to make informed decisions about patient care, including making decisions about which treatments to offer patients and which medications to prescribe.

Finally, digital transformation in healthcare is also aimed at reducing costs and improving efficiency. This includes reducing information processing time and costs associated with data entry, as well as automating processes so that they can be carried out more quickly and with less manpower.

How to Implement a Successful Digital Transformation Strategy in 2022

To implement a successful digital transformation strategy in 2022, healthcare organizations must first understand the key drivers of digital transformation.

The following are key drivers of digital transformation:

  • Adoption of new technologies by patients and providers

Since the estimated population of India is approximately 1.40 billion, there are not enough hospitals to meet the needs of its citizens. Thus, they are adapting to technologies especially given recent pandemic scenarios, and therefore telemedicine and on-demand healthcare have become high priorities.

Healthcare providers are beginning to adopt new technologies such as AI, ML, telemedicine, and on-demand healthcare to improve patient care. Patients are also increasingly using mobile devices to access health information and book appointments.

  • Demand for more secure and efficient healthcare

Numerous studies have shown that patients want their healthcare delivered more securely and efficiently. They also want access to quality information at any time. Healthcare providers must ensure that their systems are designed to meet these requirements.

Blockchain is one of the most groundbreaking technologies that has gained its foothold in the healthcare industry owing to its ability to store data, maintain security, and control access. The technology is currently being used by medical researchers to collect data on patients anonymously without risking any breach of privacy or security.

  • Need for improved patient experiences

Patients today expect better patient experiences when visiting a healthcare provider or using a medical device. They want easy access to information, fast responses from staff, and comfortable surroundings. Healthcare providers must modernize their platforms to meet these expectations.

  • The proliferation of cloud-based solutions

Cloud-based solutions offer several advantages for healthcare organizations. They are cost-effective, easy to use, and flexible. They can be deployed quickly and easily, and they can be scaled up or down as needed.

  • Digitizing records improves healthcare 

One way digital transformation affects healthcare is by improving patient care. With electronic medical records (EMRs )and providing patients with access to their health data, hospitals can better track their patients’ health information and provide them with better care. Additionally, by automating patient care processes, hospitals can reduce the amount of time it takes to provide services to patients.

Closing Thoughts

The healthcare industry has been a priority for the Indian government since Ayushman Bharat Digital Mission was originally introduced. Recently announced budget provisions include adjustments to improve mental healthcare standards and access across the entire country. The Indian government is working hard to create a more standardized and connected digital healthcare ecosystem.

With that in mind, digital transformation in healthcare is an ongoing process that needs to be constantly monitored and adjusted as the industry evolves. It’s important to remember that digital transformation is about more than just technology. It’s about improving patient experience, reducing costs, and improving efficiency. And all of these things are achievable through digital channels and tools.

Second, there’s no one-size-fits-all approach to digital transformation in healthcare. Every organization is different, so it’s important to tailor your strategy based on the specific needs of your organization.

Finally, it’s important to keep a close eye on the industry landscape as it changes. The rapid evolution of digital technologies means that you need to be constantly updated on new trends and developments in the industry. Otherwise, you’ll risk losing out on opportunities.

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