Business leaders across the world are going through unprecedented challenges as they continue to struggle with the impacts of the COVID-19 pandemic. For most of them, the priorities are now different from what they had before the pre-COVID time. Supporting their people, customers, and suppliers, addressing supply chain disruption, stabilizing revenues, aligning their businesses with evolving demand and identifying new growth pathways are some of the new focus areas for CXOs today.
As the world has come to a stage where more businesses are reopening their shops, now is the time for leaders to the turn their attention to the next – a path of erratic economic recovery with new threats and opportunities. Being leaders, CXOs need to reevaluate how to make employees deliver relevant customer experiences, where they work, and how to utilize digital channels to support business continuity through the crisis and beyond. The reopening of businesses also require reinvention. It is, in fact, an opportunity for CXOs to build the competencies they wish they had invested in before.
In this issue, we bring a collection of informative articles and interviews of business experts, which will help the CXOs around the world to make informed decisions. On the cover, we feature, Ather Energy, a company that began in 2013 as an idea being nurtured by Tarun Mehta and Swapnil Jain at the IIT Madras Incubation Centre. In an email interaction, Ravneet Phokela, Chief Business Officer, Ather Energy shares a few crucial things that Ather Energy did differently to become the poster-boy of intelligent electric scooters in India.